Frequently asked questions

No, and we always provide firm quotations so that you never have to worry about unexpected 'extras'. If you ask us to do additional work, we will give you a written price in advance of doing the work.

We work with colours in different scenarios all day, every day, so we can help you choose the perfect colour for every surface in your home. Colour sets the mood, and should interact with the room size and purpose, window size, position and aspect, and existing furniture, furnishings and art.

We have eliminated the messiest part of the job by using a professional sanding system that collects dust right at the point of sanding. Thereafter, it is all about good housekeeping while we work which comes naturally to us. At the end of each day, we leave everything neat and tidy so that you can live in your home without feeling as if you are on a construction site.

We can move a majority of normal household furniture if you wish. If you can remove all the small items like ornaments, that would be a great help.

No, we put down protection to keep flooring safe. On wooden floors, we use a combination of dust-sheets and a hard protector which is made of recycled materials. On carpets, we use a combination of dustsheets, re-usable polythene and self-adhesive floor-protection. We will also cover and protect unmoveable furniture such as kitchen units.

It is entirely your choice. Some clients are retired and are mostly at home while we are there. For some clients, we arrive just before they go to work and leave when they return home, and some clients leave us with keys. Some clients choose to have their decorating done while they are away on holiday. We are DBS-checked and have many clients who will happily provide personal references over the phone.